He wrote the e-book on Shareworthy Customer Service. He also wrote a book called Good Company. He's tall. He's smart. He makes up (really cool) words. And he knows more about how to improve your Customer Service than most people walking this planet.
In fact, he is teaching it to businesses all around this planet right now and they are posting growth numbers that would make you blush.
I've done my own writing about Customer Service. Most of you have already downloaded my free e-book Customer Service: From Weak to WOW! Some of you have seen the live presentation. Many of you have found new ways to raise the bar in your business because of it.
Tim likes what I'm doing to raise the bar. I like what Tim's doing to take the bar galactic. So we are combining forces and taking what we know to Wizard Academy!
Announcing a new class!
January 29-30, 2013
Two full days of instruction from two likable guys who have been transforming businesses through better customer service for years. (Click the link above to read a full course description.)
Two full days of a true Wizard Academy experience (which in its own right is more than worth the price of admission.)
Two full days of learning what, why, where, who and how to make your customers' experience so memorable they write books about you and your company (and you don't have to give either of us the credit!)
Go sign up. The investment is deep. The return is deeper.
PS If you're one of the first people to sign up for the class, you get FREE LODGING on campus at Wizard Academy. That is soooo worth it! Soooooooo worth it!! Soooooooooooo worth it!!!