Sorry to burst your bubble, but you need to do more than just hang in there.
Of the hundreds (thousands) of customers who come through your door this week, many are entering your store for the first time.
Now is the time to WOW them so they become lifelong customers.
So no matter how tired you and your staff are feeling, no matter how many hours you've worked, how many sleepless nights you've had fretting about the business, you have to find that reserve inside you that makes this week the most special experience your customers have ever had!
And you need to fire up the staff, too. Your new role for the next 5 days is Head Cheerleader. Here are three things you can do to keep your staff going strong until the end.
- Praise them. Tell them specific things you have seen them do right in the last few days. Share their praise with everyone.
- Cater lunch. Not just some sandwiches and chips but a real sit-down meal with silverware.
- Hire a masseuse. Give the staff 20-minute breaks to get table massages.
You can do it. Rah rah rah, Sis boom bah!! I'm pulling for you!