Don't get me wrong. I like resumes. They show that the customer has some basic computer skills (sometimes really basic). But I like having a handwritten application for two reasons.
- You see if you can read their writing. In my business this is important because we have forms that have to be filled out. If I can't read your writing on an application, I know I won't be able to read it on a delivery form.
- You see if they can spell. Spelling plays a part in the evaluation process. Poor spelling might not be a deal-killer but it can tip the scales between two equally qualified candidates.
Just today I sent a rejection letter to an applicant that it took four of us to decipher his name and address. A sloppy application will almost always equal sloppy work.
Even if you require resumes for your applicants, have a simple addendum they have to fill out by hand. You'll be amazed at how much you can learn from their handwriting (without needing a psychology degree).
PS Feel free to use this post to encourage your children to work on their spelling and penmanship in school. I stress it with my boys this time every year.